Policies

Fair Practice Code & Grievance Redressal Policy Read More

The Reserve Bank - Integrated Ombudsman Scheme, 2021 Read More

KYC & AML Policy  Read More

Anti- Bribery Policy  Read More

Code of Conduct- Service Provider & DSA  Read More

Code of Conduct- Collection  Read More

List of KYC Documents  Read More

List of Official Valid Documents (OVD) Read More

CSR Policy  Read More

Circular on COVID –19 Crisis Read More

Related Party Transactions Policy Read More

FAQ - Emergency Credit Line Scheme Read More

Addendum to Account Restructuring & Settlement Policy Read More